Users Expressed Satisfaction

FAQs

1. What should I do if I receive a product with quality problems?

Please check the material within three days after receiving the product. If there is a problem, please consult our customer service, we will contact you promptly and give you a professional answer!

2. Are there discounts for buying bulk materials and how do I get them?

Bulk order discounts are available directly on the product detail page, the more you buy the more discounts you get!

3. Is there a guide to machining parameters for different materials?

We are in the process of testing the optimal engraving parameters for different materials and the parameter guide is expected to be out within 2 months. Stay tuned.